Fork & Nice Catering – Privacy Policy
1. Introduction
Welcome to Fork & Nice Catering (hereinafter referred to as “Fork & Nice,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our catering services, including the website, www.forkandnice.co.za, and all related services.
2. Information We Collect
a. Personal Information
When you engage with Fork & Nice, we may collect personal information, including but not limited to:
- Name
- Contact Information (email, phone)
- Address
- Payment Details (for billing purposes)
- Dietary Preferences or Restrictions
- Event Details
b. Usage Information
We may collect information about your use of our website, including IP addresses, browser types, and pages visited. This information helps us enhance user experience and optimize our services.
3. How We Use Your Information
a. Service Provision
We use collected information to provide catering services, including menu customization, event planning, and coordination.
b. Communication
We use your contact information to communicate with you regarding our services, including booking confirmations, event details, and updates.
c. Marketing
With your consent, we may use your information to send promotional material, updates, and newsletters related to Fork & Nice Catering. You can opt out of marketing communications at any time.
d. Internal Purposes
We use data for internal purposes, such as analyzing website performance, improving our services, and ensuring compliance with our policies.
4. Data Security
Fork & Nice employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and enhance our security practices to safeguard your data.
5. Sharing Your Information
We may share your information with third parties in specific circumstances:
Service Providers: We may engage third-party service providers to assist in service delivery, such as payment processing or event coordination. These providers are obligated to maintain the confidentiality and security of your information.
Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information.
- Withdraw consent for marketing communications.
- Request the deletion of your information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can configure your browser to reject cookies, but this may impact the functionality of our website.
8. Changes to Privacy Policy
Fork & Nice reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Address: 3 Vleiland Crescent, Sonkring, Brackenfell, 7560
- Email: info@forkandnice.co.za
- Phone: 060 697 0906
Thank you for entrusting Fork & Nice Catering with your information. We value your privacy and are committed to ensuring its protection.